Privacy Policy Page

Vivahmandal.com

DATA PRIVACY POLICY

VIVAHAMANDAL is a hospitality services provider that promises to translate your dream wedding into a beautiful reality. We have a huge collection of Profiles of Maharashtrian grooms and brides. Our website is the perfect place for searching for a life partner for you or your family members. We have the largest databank of Maharashtrian Doctors, Engineers, CA, CS, IAS, Business class, and many other types of profiles.

We at VIVAHMANDAL, consider data privacy a serious concern and do our best to safeguard the interest and data collected for the purpose of providing VIVAHMANDAL services. VIVAHMANDAL respects the privacy of its users. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application, website, and any other product provided by VIVAHMANDAL. This policy describes the provisions regarding the information we process to support the products and services offered by VIVAHMANDAL.

Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION. 

1. What information does Vivahmandal.com collect from you?

VIVAHMANDAL’s website may collect and process various data such as personal information (Aadhar details, Pan Card, Driver’s License, e-KYC, address proof, or any other personal identification data), cookies, browsing and usage data, Name/Business Name, Phone number, Email, City, Business Type, Device ID & network IP Address and Phone Contacts, Password, for registration and other relevant data which is either necessary for the purpose of providing the targeted advertising service or which is voluntarily provided by the Users of the service. Further, the types of data which is collected will depend upon the type of package or services availed by a User. We may collect information about you in a variety of ways. The information we may collect via the Website depends on the content and materials you use and includes:

1.1. In order to avail of the service you need to provide the following information:-

While registering for our service, you share with us your personal data, such as name, gender, date of birth, contact details, educational qualification, employment details, photos, marital status and interests, and sensitive personal data such as your Identity proofs, health data, caste or tribe etc… When you avail for a paid service, you provide us or our payment service provider with the sensitive personal data, such as your debit or credit card number or UPI. Testimonials submitted by you including your success story and photos. Information submitted by you voluntarily while participating in surveys, contests, promotions, or events. Details were shared with our customer care team. (This information is used to monitor or for training purposes and to ensure a better service). You have the option to send interesting profiles/ articles to your friends. We will use your friend's email address only to send a one-time message to them per request. Then they will never ever hear from us again unless they voluntarily subscribe to our services. Your chats and messages with other users as well as the content you publish will be processed as a part of the service.

1.2. Information not directly submitted by you that we may possess

1.2.1. User activity We collect information about your activity on our services, such as the date and time you logged in, features you've been using, searches, clicks, and pages visited by you, and your interaction with other users including messages exchanged.

1.2.2. Device Information We collect information from and about the device(s) such as IP address, device ID and type, device specification, and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

1.2.3. SMS permission We need SMS permission for authenticating transactions via OTP, sent by the Payment Gateway.

1.3. Information we receive from others In addition to the information you provide us directly, we receive information about you from others, such as:

1.3.1. Social Media You have the option to use your social media login (such as Facebook Login) to create and log into your shaadi.com account. This saves you from remembering one more login credentials and allows you to share some information from your social media account with us.

2. How do we use information we collect? We use the information collected in the following ways:

2.1. we use the information submitted by you to provide the Service.

2.2. manage your account

2.3. provide you with customer support

2.4. conduct research and analysis about you using our services to provide better services 2.5. communicate with you by email, phone, etc. about services, promotions, or offers that may be of your interest. 2.6. Recommend relevant matches to you and display your profile to other users.

3. Who do we share this information with?

3.1. Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

● Administer sweepstakes, promotions, and contests.
● Assist law enforcement.
● Compile anonymous statistical data and analysis for use internally or with third parties.
● Create and manage your account.
● Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Website to you.
● Email you regarding your account or order.
● Enable user-to-user communications.
● Fulfil and manage purchases, orders, payments, and other transactions related to the Application.
● Generate a personal profile about you to make future visits to the Application more personalized.
● Increase the efficiency and operation of the Website.
● Monitor and analyze usage and trends to improve your experience with the Application.
● Notify you of updates to the Website.
● Offer new products, services, websites, and/or recommendations to you.
● Perform other business activities as needed.
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
● Process payments and refunds.
● Request feedback and contact you about your use of the Website.
● Resolve disputes and troubleshoot problems.
● Respond to product and customer service requests.
● Solicit support for the Website.

3.2. SHARING INFORMATION WITH THIRD-PARTY APPLICATIONS THAT ARE INTEGRATED TO OUR SERVICE The Data or Information provided by the Users is liable to be shared with third party apps, websites, or other services that use, or are integrated with, our services in order to improve our quality of services.

3.3. SHARING OF INFORMATION FOR THE PURPOSE FOR LAW ENFORCEMENT The Data or Information is liable to be shared and furnished if required by any persons entitled under any prevailing laws and regulations for the purpose of law enforcement or in response to legal requests in the circumstances laid down under Information Technology Act, 2000 or any other allied laws and regulation.

4. What about Cookies and Web Beacons?

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

5. Practices for Maintaining and Securing Data

5.1.Vivahmandal promises to take and ensure all the possible checks and balance to maintain reasonable security practices and procedure to protect the personal data of any breach and unauthorized access or misappropriation.

5.2.In order to ensure a well-secured environment to protect our data and information, we audit and update our policy from time to time in order to protect the interest of all the stakeholders.

5.3.Further, you can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.

5.4.To make requests, or if you have a question regarding our privacy practices, please contact the appropriate authority of the Service provider.

5.5.Vivahmandal also may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required. Hence, reasonable time to be followed and provided in circumstances relating to such request regarding any changes in data or information for looking into the matter and no action or liability can be directed before such period.

6. How do we secure your information?

6.1.We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6.2.Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. But nevertheless, we guarantee following the provisions laid down under Section 43, 44, 66, 67, and 70 of the Information Technology Act 200 and the 2008 Amendment to ensure maximum effort, resources, security protocols, security software, and any other necessary element is placed for protecting and securing the information so shared by you.

7. Policy for Children We do not knowingly solicit information from or market to persons under the age of 18.

If you become aware of any data, we have collected from a person under age 18, please contact us using the contact information provided below.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

Vivahmandal follows the standard tracking feature stated by the Indian governing laws. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

9. OPTIONS REGARDING YOUR INFORMATION

9.1. Account Information: You may at any time review or change the information in your account or terminate your account by:
● Logging into your account settings and updating your account
● Contacting us using the contact information provided below

9.2. Account Termination: Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]

10. EMAILS AND COMMUNICATIONS If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:

● Noting your preferences at the time you register your account with the Website
● Log into your account settings and update your preferences.
● Contact us using the contact information provided below If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

11. THE INFORMATION TECHNOLOGY ACT 2000 AND THE INFORMATION TECHNOLOGY ACT 2008

11.1.The Information technology Law 2000, The Information Technology Amendment Act 2008 and the Right To Information Act, laws down the laws and rules for our users who are Indian citizens to request and obtain from us, once a year, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are an Indian Citizen and would like to make such a request, please submit your request in writing to us using the contact information provided by us.

11.2.If you are under 18 years of age, a citizen of India, and have a registered account with the Website, you have the right to request the removal of unwanted data that you publicly post on the Website. To request the removal of such data, please contact us using the contact information provided, and include the email address associated with your account. We will ensure that the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from our systems.

12. CHANGES TO THE POLICY

Vivahmandal reserves the right to make changes and update the terms of the policy from time to time for the purpose of improving our Privacy and Data framework and any such changes shall be notified or reflected on the website or the application for the purpose of giving an opportunity to review the revised policy before you choose to continue using our Services.